top of page

Module 5: Assertive Communication

Non-violent communication: learn to disagree and handle conflicts

  • 1 h
  • Location 1

Description

We will learn Rosenberg's framework of non-violent communication. Observation, feeling, need and request. We learn how to use it when we disagree or when we handle conflicts. The use of this model can make us also prevent conflicts. We look briefly at assertive written communication.

bottom of page